"Mass Storage" option disappeared from Photon Q 4G LTE?

Subject pretty much summarizes my problem... when I plug my phone into
PC through USB connection, I have no "Mass Storage" option and
consequently I can't transfer any files. I can remove the SD card and
read contents that way, but that is much less convenient. Does anyone
know what might have gotten messed up?

thanks!

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In article ,
Nate Nagel wrote:
Subject pretty much summarizes my problem... when I plug my phone into
PC through USB connection, I have no "Mass Storage" option and
consequently I can't transfer any files. I can remove the SD card and
read contents that way, but that is much less convenient. Does anyone
know what might have gotten messed up?

Over the air software update removed it?

On 07/01/2013 01:49 PM, Mike S. wrote:
In article ,
Nate Nagel wrote:
Subject pretty much summarizes my problem... when I plug my phone into
PC through USB connection, I have no "Mass Storage" option and
consequently I can't transfer any files. I can remove the SD card and
read contents that way, but that is much less convenient. Does anyone
know what might have gotten messed up?

Over the air software update removed it?


That's my suspicion, when I first got the phone it had ICS on it and it
has updated to JB, maybe that is when this happened?

But I guess the real question is, am I correct in my assumption, and to
whom do I complain to make sure that this is fixed next time an update
is piped down? This is a colossal pain in the keister and the only
saving grace is that unlike my last phone (original Photon) I don't have
to pry the back off to get at the SD card to remove it, although if I'm
stuck with a PC that doesn't have a card reader, or I'm without a Micro
SD to SD adapter, I'm dead in the water.

nate


--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

On 6/30/2013 6:23 AM, Nate Nagel wrote:
Subject pretty much summarizes my problem... when I plug my phone into
PC through USB connection, I have no "Mass Storage" option and
consequently I can't transfer any files. I can remove the SD card and
read contents that way, but that is much less convenient. Does anyone
know what might have gotten messed up?

Android dropped the mass storage option.

On 7/11/2013 9:21 AM, Nate Nagel wrote:
On 07/01/2013 01:49 PM, Mike S. wrote:
In article ,
Nate Nagel wrote:
Subject pretty much summarizes my problem... when I plug my phone into
PC through USB connection, I have no "Mass Storage" option and
consequently I can't transfer any files. I can remove the SD card and
read contents that way, but that is much less convenient. Does anyone
know what might have gotten messed up?

Over the air software update removed it?


That's my suspicion, when I first got the phone it had ICS on it and it
has updated to JB, maybe that is when this happened?

But I guess the real question is, am I correct in my assumption, and to
whom do I complain to make sure that this is fixed next time an update
is piped down?

Sergei Brin. But they're not going to bring back the mass storage option.

Some Android phones have PTP mode (Picture Transfer Protocol) for
pictures. If you can switch to this mode, you'll get back some of the
functionality lost in mass storage mode.

You could also try to find an older release of Android to install on the
phone.