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Data calls dropping? Solution!



 
 
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  #11  
Old June 5th 09, 06:43 PM posted to alt.cellular.alltel
Larry
external usenet poster
 
Posts: 9,696
Default Data calls dropping? Solution!

Mr. Smith wrote in
:

Well, it's going to be better to self serve than call in and speak to
a rep. You want to pay? Use the automated system or the Website. In
fact, for most things that people call in for, they could be using
self serve options but don't. This is the time to learn to do so, to
reduce everyone else's hold time, save yourself frustation in long
waits, and especially because everybody will learn that Verizon
Wireless is HUGE into pushing people into Self Serve. Their webiste
is tremendous.



No, it's better to go stand DIRECTLY IN FRONT OF a live Verizon rep, so you
can't be ignored. Calling any sellphone company is counterproductive as
you can simply be ignored. Standing in punching range, it's not a good
idea to just tell you to **** off.

Things get done when you CONFRONT them DIRECTLY.....

It's the only way....

Tell your Verizon boss we're all just thrilled to death the Borg have
sucked up our sellphone company. We came from there, long ago, and just
can't wait to come back to such a wonderful, caring company, The Borg.

Feel free to quote me......(c;]



--
-----
Larry

Pressing any button is like telling YOURSELF to **** off!
  #12  
Old June 7th 09, 05:33 AM posted to alt.cellular.alltel
Mr. Smith
external usenet poster
 
Posts: 43
Default Data calls dropping? Solution!

On Fri, 05 Jun 2009 17:43:12 +0000, Larry wrote:

Mr. Smith wrote in
:

Well, it's going to be better to self serve than call in and speak to
a rep. You want to pay? Use the automated system or the Website. In
fact, for most things that people call in for, they could be using
self serve options but don't. This is the time to learn to do so, to
reduce everyone else's hold time, save yourself frustation in long
waits, and especially because everybody will learn that Verizon
Wireless is HUGE into pushing people into Self Serve. Their webiste
is tremendous.



No, it's better to go stand DIRECTLY IN FRONT OF a live Verizon rep, so you
can't be ignored. Calling any sellphone company is counterproductive as
you can simply be ignored. Standing in punching range, it's not a good
idea to just tell you to **** off.

Things get done when you CONFRONT them DIRECTLY.....

It's the only way....

Tell your Verizon boss we're all just thrilled to death the Borg have
sucked up our sellphone company. We came from there, long ago, and just
can't wait to come back to such a wonderful, caring company, The Borg.

Feel free to quote me......(c;]

You don't get it Larry. The change you and others are complaining
about have NOTHING to do with Verizon Wireless. If those customers go
stand in a Verizon Wireless store they will get nowhere as they are
NOT Verizon Wireless customers and NOT in the Verizon Wireless billing
system so those reps can't see or touch those accounts.


 




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