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Data calls dropping? Solution!



 
 
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  #1  
Old May 29th 09, 06:48 PM posted to alt.cellular.alltel
Larry
external usenet poster
 
Posts: 9,696
Default Data calls dropping? Solution!

For the last week or two, my tethered data service on Alltel has been
dumping me about every 4-5 minutes for no apparent reason, even though
something was downloading at the time. Today, fed up with this new
nonsense, I called tech support to see why......

Andrea didn't know anything but told me I'd have to call in from another
phone before I could be helped. So, I went home and called Alltel from
Skype. Alltel refused the call saying they didn't accept calls from this
service. So, I got back in the car and went to Alltel's office to see if
THEIR phone could call the company......

I setup the computer and tethered Moto Z6m on a vacant desk and called
Alltel's 800 number. A guy answered and for the second time today I
repeated my sad story about connect - dump - connect - dump. After he made
me *228 my phone, WHICH FAILED TO UPDATE TWICE, he gave up and sent me to
data support.

The nice lady whos name I didn't remember listened to me telling my sad
story the THIRD time this morning and said to open up the Axcess Quicklink
Mobile main page, click OPTIONS then PREFERENCES then UNcheck
"Automatically Connect" and click OK.

She's seen a spate of drops caused by the automatic connect function of
Alltel's Quicklink software. Noone is sure why but it could be associated
with the assimilation by The Borg, who are tearing into Alltel's system
this week, piece by piece.

I restarted Quicklink and reconnected to the USB tethered Moto Z6m and we
seem to have a working system, again.

We seem to have cured the problem. Aljazeera's been playing half an hour
just fine.....Time will tell if it's permanent.



--
-----
Larry

"WE ARE THE BORG - YOU WILL BE ASSIMILATED - RESISTANCE IS FUTILE!"
  #2  
Old May 29th 09, 11:44 PM posted to alt.cellular.alltel
Mr. Smith
external usenet poster
 
Posts: 43
Default Data calls dropping? Solution!

On Fri, 29 May 2009 16:48:36 +0000, Larry wrote:

For the last week or two, my tethered data service on Alltel has been
dumping me about every 4-5 minutes for no apparent reason, even though
something was downloading at the time. Today, fed up with this new
nonsense, I called tech support to see why......

Andrea didn't know anything but told me I'd have to call in from another
phone before I could be helped. So, I went home and called Alltel from
Skype. Alltel refused the call saying they didn't accept calls from this
service. So, I got back in the car and went to Alltel's office to see if
THEIR phone could call the company......

I setup the computer and tethered Moto Z6m on a vacant desk and called
Alltel's 800 number. A guy answered and for the second time today I
repeated my sad story about connect - dump - connect - dump. After he made
me *228 my phone, WHICH FAILED TO UPDATE TWICE, he gave up and sent me to
data support.

The nice lady whos name I didn't remember listened to me telling my sad
story the THIRD time this morning and said to open up the Axcess Quicklink
Mobile main page, click OPTIONS then PREFERENCES then UNcheck
"Automatically Connect" and click OK.

She's seen a spate of drops caused by the automatic connect function of
Alltel's Quicklink software. Noone is sure why but it could be associated
with the assimilation by The Borg, who are tearing into Alltel's system
this week, piece by piece.

I restarted Quicklink and reconnected to the USB tethered Moto Z6m and we
seem to have a working system, again.

We seem to have cured the problem. Aljazeera's been playing half an hour
just fine.....Time will tell if it's permanent.


Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.

2. Verizon Wireless is not doing ANYTING with the "Alltel System"
(and this would be a network problem, not related to billing). This
weekend, starting tonight through Sunday, they will be cutting over
the customers in the NE Market to the Verizon Wireless Billing System
- but that has NOTHING to do with the network.

Please stop your Verizon Wireless bashing here. Everybody knows how
much you hate them.
  #3  
Old May 30th 09, 05:05 AM posted to alt.cellular.alltel
Larry
external usenet poster
 
Posts: 9,696
Default Data calls dropping? Solution!

Mr. Smith wrote in
:

Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.


I know that. There's noone at Alltel, or The Borg, smart enough to write
such software. Hell, they can't even figure out the billing system.


2. Verizon Wireless is not doing ANYTING with the "Alltel System"
(and this would be a network problem, not related to billing). This
weekend, starting tonight through Sunday, they will be cutting over
the customers in the NE Market to the Verizon Wireless Billing System
- but that has NOTHING to do with the network.

Please stop your Verizon Wireless bashing here. Everybody knows how
much you hate them.


So, **** off! Don't read it. Noone forces you to open it....


We're all gonna get ****ed by the BORG.....in time.

--
-----
Larry

If a man goes way out into the woods all alone and says something,
is it still wrong, even though no woman hears him?
  #4  
Old May 30th 09, 07:10 AM posted to alt.cellular.alltel
John Blutarsky[_2_]
external usenet poster
 
Posts: 288
Default Data calls dropping? Solution!

Larry wrote in
:

Mr. Smith wrote in
:

Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.


I know that. There's noone at Alltel, or The Borg, smart enough to
write such software. Hell, they can't even figure out the billing
system.


What makes you say that?


  #5  
Old May 31st 09, 02:29 AM posted to alt.cellular.alltel
Larry
external usenet poster
 
Posts: 9,696
Default Data calls dropping? Solution!

John Blutarsky wrote in
:

Larry wrote in
:

Mr. Smith wrote in
:

Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.


I know that. There's noone at Alltel, or The Borg, smart enough to
write such software. Hell, they can't even figure out the billing
system.


What makes you say that?




Years of experience dealing with sellphone companies....

If you want to see panic, ask them to help you get your LINUX laptop
configured....(c;]



--
-----
Larry

If a man goes way out into the woods all alone and says something,
is it still wrong, even though no woman hears him?
  #6  
Old May 31st 09, 02:40 AM posted to alt.cellular.alltel
John Blutarsky[_2_]
external usenet poster
 
Posts: 288
Default Data calls dropping? Solution!

Larry wrote in news:[email protected]
74.209.131.13:

John Blutarsky wrote in
:

Larry wrote in
:

Mr. Smith wrote in
:

Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.

I know that. There's noone at Alltel, or The Borg, smart enough to
write such software. Hell, they can't even figure out the billing
system.


What makes you say that?




Years of experience dealing with sellphone companies....



My bill has never been wrong.


If you want to see panic, ask them to help you get your LINUX laptop
configured....(c;]




What does setting up LINUX have to do with their billing systems?
  #7  
Old June 1st 09, 11:33 PM posted to alt.cellular.alltel
Mr. Smith
external usenet poster
 
Posts: 43
Default Data calls dropping? Solution!

On Sun, 31 May 2009 00:40:45 +0000 (UTC), John Blutarsky
wrote:

Larry wrote in news:[email protected]
74.209.131.13:

John Blutarsky wrote in
:

Larry wrote in
:

Mr. Smith wrote in
:

Hey Larry:

1. Quicklink is NOT Alltel's software. It is provided by a third
party.

I know that. There's noone at Alltel, or The Borg, smart enough to
write such software. Hell, they can't even figure out the billing
system.

What makes you say that?




Years of experience dealing with sellphone companies....



My bill has never been wrong.


If you want to see panic, ask them to help you get your LINUX laptop
configured....(c;]




What does setting up LINUX have to do with their billing systems?


Precisely. Setting up your networking protocols on your computer is
not related to your cellular service and your cellular company should
not be expected to know how to tell YOU how to do so.
  #8  
Old June 2nd 09, 03:58 PM posted to alt.cellular.alltel
Alan Hoyle
external usenet poster
 
Posts: 18
Default Data calls dropping? Solution!

On Fri, 29 May 2009 16:44:30 -0500, Mr. Smith wrote:

2. Verizon Wireless is not doing ANYTING with the "Alltel System"
(and this would be a network problem, not related to billing). This
weekend, starting tonight through Sunday, they will be cutting over
the customers in the NE Market to the Verizon Wireless Billing System
- but that has NOTHING to do with the network.


Please stop your Verizon Wireless bashing here. Everybody knows how
much you hate them.


I live in the Triangle area of NC and use a Treo on Alltel. For the
past couple of weeks, I've been getting text messages from Alltel
telling me to do a tower update (*22869) on May 29th. They even
preempted some outgoing calls from my phone a couple of times leading
up to that day to give me an audible message and even received a
snailmail letter to the same effect.

On the morning of the 29th, I was unable to make any phone calls prior
to running that update. After the update, I couldn't make any data
calls and had to call up their technical support to fix it. After
speaking to a tech and leaving my phone off for an hour, everything is
working again.

My parents, who are on the same account, but spend most of their time
in another service area, did not receive any similar messages. They
also do not use smartphones or have a data plan.

Perhaps this varies depending on location and services, but there was
some change to the Alltel network on May 29th.

-a

--
Alan Hoyle - - http://www.alanhoyle.com/
  #9  
Old June 3rd 09, 09:32 AM posted to alt.cellular.alltel
Larry
external usenet poster
 
Posts: 9,696
Default Data calls dropping? Solution!

Alan Hoyle wrote in news:78kpg1F1mheroU1
@mid.individual.net:

On the morning of the 29th, I was unable to make any phone calls prior
to running that update. After the update, I couldn't make any data
calls and had to call up their technical support to fix it. After
speaking to a tech and leaving my phone off for an hour, everything is
working again.



You've been assimilated into Verizon. The PRL no longer contains primary
Alltel, I'd bet. They've shut down the Alltel system in the Triangle as
part of the assimilation by the Borg. Verizon is keeping some systems, the
profitable ones of course, and selling off other parts of the company,
probably the rural parts they've never wanted to support that makes less
money per square mile. Obviously, the Triangle is high on the list to
keep. There has been no such messages in Charleston and Eastern SC, so
far. We're still on Alltel.

If you search your phone's data, you'll find you're on a Verizon PRL using
one of their PIDs, now. My condolences....We're all waiting for the other
shoe to drop on us. Losing unlimited data to the measily 5GB/mo will hurt
me most until my NC/SC regional Alltel plan ($39) contract runs out and the
Borg try to force me onto a nationwide Verizon plan with almost no
minutes.... I use my phone as a BT DUN modem more than as a phone. Skype
is the phone on a Nokia N800 Linux tablet.

By the way, thank you for the Opera hotlist to HTML software. Your name
flashed a neuron somewhere in my old head as I'd seen it before. Welcome
to alt.cellular groups. (I cheated and used Google. At 63 memory has a
lot of dead cells in my flash.)



--
-----
Larry

If a man goes way out into the woods all alone and says something,
is it still wrong, even though no woman hears him?
  #10  
Old June 5th 09, 03:54 AM posted to alt.cellular.alltel
Mr. Smith
external usenet poster
 
Posts: 43
Default Data calls dropping? Solution!

On Wed, 03 Jun 2009 07:32:14 +0000, Larry wrote:

Alan Hoyle wrote in news:78kpg1F1mheroU1
:

On the morning of the 29th, I was unable to make any phone calls prior
to running that update. After the update, I couldn't make any data
calls and had to call up their technical support to fix it. After
speaking to a tech and leaving my phone off for an hour, everything is
working again.



You've been assimilated into Verizon. The PRL no longer contains primary
Alltel, I'd bet. They've shut down the Alltel system in the Triangle as
part of the assimilation by the Borg. Verizon is keeping some systems, the
profitable ones of course, and selling off other parts of the company,
probably the rural parts they've never wanted to support that makes less
money per square mile. Obviously, the Triangle is high on the list to
keep. There has been no such messages in Charleston and Eastern SC, so
far. We're still on Alltel.

If you search your phone's data, you'll find you're on a Verizon PRL using
one of their PIDs, now. My condolences....We're all waiting for the other
shoe to drop on us. Losing unlimited data to the measily 5GB/mo will hurt
me most until my NC/SC regional Alltel plan ($39) contract runs out and the
Borg try to force me onto a nationwide Verizon plan with almost no
minutes.... I use my phone as a BT DUN modem more than as a phone. Skype
is the phone on a Nokia N800 Linux tablet.

By the way, thank you for the Opera hotlist to HTML software. Your name
flashed a neuron somewhere in my old head as I'd seen it before. Welcome
to alt.cellular groups. (I cheated and used Google. At 63 memory has a
lot of dead cells in my flash.)


Again, Larry, you have NO idea what you are talking about. This
change is effecting most people in the southern markets. It is a
change to the MIN that needs to be done in the Switch. They are doing
it in groups.

There was some problems, I'll admit, and they backed off a lot of the
changes, but they will be ongoing now in groups instead of a massive
group.

This has really driven up call volume. Combine that with the fact
that a lot of the Heritage Alltel centers are undergoing training for
Verizon systems over the next few months.....

Well, it's going to be better to self serve than call in and speak to
a rep. You want to pay? Use the automated system or the Website. In
fact, for most things that people call in for, they could be using
self serve options but don't. This is the time to learn to do so, to
reduce everyone else's hold time, save yourself frustation in long
waits, and especially because everybody will learn that Verizon
Wireless is HUGE into pushing people into Self Serve. Their webiste
is tremendous.
 




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