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switching plans



 
 
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  #1  
Old June 26th 03, 10:22 PM
Captain
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Default switching plans

anyone know if you can switch your plan around as long as you don't cancel your service? DO they make you resign a contract, I know other providers don't make you resign so I just need to know. thanks.

capt
  #2  
Old June 27th 03, 02:11 AM
Captain
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thanks. I love those verbal ones, I was thinking of telling them I am recording the call so they don't screw me over, good idea or what?
"wirelessjuan" wrote in message ...
They won't make you "sign" but you must agree to a veral 1 year contract extention and they will say that they are recording the phone call. Atleast that was my experience from the retention department.
"Captain" wrote in message ...
anyone know if you can switch your plan around as long as you don't cancel your service? DO they make you resign a contract, I know other providers don't make you resign so I just need to know. thanks.

capt
  #3  
Old June 27th 03, 06:14 AM
Mooboy
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Generally if you upgrade its no problem but downgrading,if they threaten you tell them you will drop the service altogether,they will bend.I upgraded mine to nationwide unlimited cell and PTT,of course i use 5 to 6k minutes a month and pay 149.99

  #4  
Old June 27th 03, 08:00 AM
DN
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The legality of recording a phone call has to do with consent. Some
states require only one party's consent; other states require both
parties to consent. A few states take it farther and say that a
person has to 'affirmatively consent' (I guess that means that they
have to say so out loud).

But when the call goes between two states, federal law, not state law,
applies. Federal law only requires one party to give consent to
recording a call.

Whenever you call a company and first hear a recorded message saying
that your call may be 'monitored or recorded for quality assurance
purposes' that technically means that they have agreed to be recorded,
and by continuing the call, YOU agree to be recorded.

Fair enough. Since you BOTH agree to be recorded, EITHER (or BOTH) of
you can do the recording.

So when you hear that 'monitored or recorded' phrase, consider it your
green light to tape record the conversation, without you having to get
permission first.

Having my own recording of just such a call saved me a bunch of money.
The sales rep made some promises on the phone that her company never
kept. They insisted they had me on tape agreeing to a different set
of terms and conditions. But I had my tape recording which proved
what was said. The company later admitted that it 'couldn't find'
their recording of our conversation.

DN


On Thu, 26 Jun 2003 19:11:19 -0500, "Captain"
wrote:

thanks. I love those verbal ones, I was thinking of telling them I am recording the call so they don't screw me over, good idea or what?
"wirelessjuan" wrote in message ...
They won't make you "sign" but you must agree to a veral 1 year contract extention and they will say that they are recording the phone call. Atleast that was my experience from the retention department.
"Captain" wrote in message ...
anyone know if you can switch your plan around as long as you don't cancel your service? DO they make you resign a contract, I know other providers don't make you resign so I just need to know. thanks.

capt


  #5  
Old June 28th 03, 05:49 AM
Joshua Miller
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Posts: n/a
Default

They couldn't find it because they never recorded it. Do you realize how
much they would be recording if they recorded contracts?? It would take up
lots of space on their system, they would have to back it up so they were
sure they had it.. They would have to keep logs of the backups so they knew
what was on them.. along with a whole larger pile of administration and
stuff. Then when they needed it, they'd have to find it (not really hard,
but could be time consuming). Not that this couldn't be done, but it's time
consuming and would cost a butt load of money. They are playing their cards
and hoping that most customers are going to really beleive that they record
the call. If they record any calls at all, they're going to only record the
really big contracts, and at that, they usually make those big contracts
have several signatures too!..

They can tell you whatever they want you to hear, if it makes you beleive
that you're under contract, then hey, they Won! and that's all that matters
to them. Oh yea, by saying they're recording you, and playing their cards
this way.. they also save the money from having to pay people to keep the
contracts on file (paper record / paper trail), they don't have to pay for
storage, they don't have to pay the employee who "manages" them, so to
speak. They save more money on the customer who "don't know any better"
than they loose on the customers who get out of the contracts because they
know they weren't recorded and/or didn't ever sign a contract.
----


"DN" wrote in message
...
The legality of recording a phone call has to do with consent. Some
states require only one party's consent; other states require both
parties to consent. A few states take it farther and say that a
person has to 'affirmatively consent' (I guess that means that they
have to say so out loud).

But when the call goes between two states, federal law, not state law,
applies. Federal law only requires one party to give consent to
recording a call.

Whenever you call a company and first hear a recorded message saying
that your call may be 'monitored or recorded for quality assurance
purposes' that technically means that they have agreed to be recorded,
and by continuing the call, YOU agree to be recorded.

Fair enough. Since you BOTH agree to be recorded, EITHER (or BOTH) of
you can do the recording.

So when you hear that 'monitored or recorded' phrase, consider it your
green light to tape record the conversation, without you having to get
permission first.

Having my own recording of just such a call saved me a bunch of money.
The sales rep made some promises on the phone that her company never
kept. They insisted they had me on tape agreeing to a different set
of terms and conditions. But I had my tape recording which proved
what was said. The company later admitted that it 'couldn't find'
their recording of our conversation.

DN


On Thu, 26 Jun 2003 19:11:19 -0500, "Captain"
wrote:

thanks. I love those verbal ones, I was thinking of telling them I am

recording the call so they don't screw me over, good idea or what?
"wirelessjuan" wrote in message

...
They won't make you "sign" but you must agree to a veral 1 year

contract extention and they will say that they are recording the phone call.
Atleast that was my experience from the retention department.
"Captain" wrote in message

...
anyone know if you can switch your plan around as long as you don't

cancel your service? DO they make you resign a contract, I know other
providers don't make you resign so I just need to know. thanks.

capt




 




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